Terms and Conditions
Last Updated: June 2026
Welcome to Urban Edge. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, please refrain from using our website or services.
1. Definitions
“Company”, “We”, “Us”, or “Our” refers to Urban Edge.
“Client”, “You”, or “Your” refers to any person or business using our website or services.
“Services” refers to website development, design, digital marketing, branding, SEO, consulting, maintenance, and related solutions provided by Urban Edge.
2. Acceptance of Terms
By accessing this website, submitting inquiries, purchasing services, or communicating with Urban Edge, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
3. Services
Urban Edge provides professional digital services including but not limited to:
- Website Design
- Website Development
- WordPress Development
- E-commerce Development
- Search Engine Optimization (SEO)
- Branding & Graphic Design
- Website Maintenance
- Digital Marketing
- Consultation Services
We reserve the right to modify or discontinue any service at any time.
4. Client Responsibilities
The client agrees to:
- Provide accurate information.
- Supply required content and materials on time.
- Review project deliverables promptly.
- Obtain necessary licenses for content, images, and trademarks.
- Maintain confidentiality of login credentials.
Delays caused by the client may affect project timelines.
5. Payments
- A deposit may be required before work begins.
- Remaining balances must be paid according to the agreed schedule.
- Late payments may result in project suspension.
- All fees are non-refundable unless otherwise agreed in writing.
6. Revisions
Urban Edge may provide revisions based on the selected package.
Additional revisions beyond the package scope may incur extra charges.
7. Intellectual Property
Upon full payment:
- Clients receive ownership rights to approved final deliverables.
- Urban Edge retains rights to proprietary tools, frameworks, and methodologies used during development.
- We may showcase completed projects in our portfolio unless otherwise agreed.
8. Third-Party Services
Projects may involve third-party providers including:
- Hosting Companies
- Domain Registrars
- Payment Gateways
- Plugins
- APIs
- Marketing Platforms
Urban Edge is not responsible for outages or issues caused by third-party services.
9. Project Timelines
Estimated timelines are provided for planning purposes only.
Urban Edge is not liable for delays caused by:
- Client feedback delays
- Third-party services
- Technical issues
- Force majeure events
10. Refund Policy
Due to the nature of digital services:
- Deposits are generally non-refundable.
- Completed work is non-refundable.
- Refund requests will be reviewed on a case-by-case basis.
11. Website Maintenance
Maintenance services are provided only under active maintenance agreements.
Urban Edge is not responsible for issues resulting from unauthorized modifications made by clients or third parties.
12. Limitation of Liability
Urban Edge shall not be liable for:
- Lost profits
- Data loss
- Business interruption
- Indirect damages
- Consequential damages
Our total liability shall not exceed the amount paid for the specific service.
13. Confidentiality
Both parties agree to keep confidential information private and not disclose it to unauthorized third parties.
14. Termination
We reserve the right to terminate services if:
- Terms are violated
- Payments remain unpaid
- Fraudulent activity is detected
- Abusive conduct occurs
15. Disclaimer
All services are provided on an “as available” and “as is” basis.
We do not guarantee:
- Specific rankings on search engines
- Specific sales results
- Uninterrupted website availability
16. Governing Law
These Terms shall be governed by and interpreted according to applicable local laws.
17. Changes to Terms
Urban Edge may update these Terms and Conditions at any time.
Continued use of the website constitutes acceptance of any changes.
18. Contact Information
For any questions regarding these Terms, please contact:
Urban Edge
Email: support@urbanedge.co
Website: Urban Edge